Supporting documents: new provider registration applications

Why we want to see this evidence

We need to be sure that you have identified the training your staff will need to provide safe, effective, and person-centred care in line with the aims and objectives you’ve told us about in your statement of purpose.

Regulations you must follow

Care homes, home care and supported living services

Your training plan should identify how you will meet the Care Certificate standards and aligned with statutory and regulatory requirements -

• Regulation 18: Staffing
• Related guidance

Your training plan should reflect the service user bands identified within your application form and Statement of purpose. For example, if you will be supporting people living with dementia, sensory impairments or mental health, your training plan must include appropriate specialist training for each.

If you are planning to be a specialist service, you must make sure you have a training plan that reflects how you will meet all the needs of autistic people and people with a learning disabilities. For example, you must make sure all staff are trained to an appropriate level to communicate and work with autistic people and people with a learning disability. 

You may wish to look at the skills for care website for information and advice about training and development options.

Ambulance services

Your training plan should reflect the service user bands identified within your application form and statement of purpose.

You must also provide evidence that staff have appropriate restraint training when transporting people detained under the Mental Health Act.

What to include

This document must include the following items. If it does not your application may not be successful:

what your induction process includes and what training new staff will receive. Also, describe the mandatory training and how it meets your business needs.

• the training each type of job role will get, including managers.
• any specialist training your staff will receive.
• the name of the training provider you plan to use for each topic.
• how often refresher training will happen for each topic, if applicable.
• any extra support for overseas workers such as a longer induction or language support if needed.