Give feedback on care
Tell us about your experience of the care services you or your loved ones use.
Visiting our London office
Contacting our Newcastle office
You can contact us at our National Customer Service Centre in Newcastle:
Telephone: 03000 616161
Fax: 03000 616171
Or write to us at:
CQC National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
You can leave information or documentation at our office main receptions. You must have an appointment to see a member of staff.
Report a concern
If you're concerned about the quality of care, tell us. If someone is in danger you should contact the police immediately.
As a member of the public
Find out who to contact if you have concerns about care.
As a member of staff at a service we regulate
Find out how to raise concerns about a care service you work for.
Complaints
To help you find out how to make a complaint select from the following options:
- Complaints about a service or provider we regulate
- Complaints about the use of the Mental Health Act
- Complaints about CQC
Freedom of information and data protection
Find out about the information you can request.
