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Contact us

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Give feedback on care

Tell us about your experience of the care services you or your loved ones use.

You can contact us at our National Customer Service Centre in Newcastle:

Telephone: 03000 616161
Fax: 03000 616171

Or write to us at:

CQC National Customer Service Centre
Newcastle upon Tyne

You can leave information or documentation at our office main receptions. You must have an appointment to see a member of staff.

Report a concern

If you're concerned about the quality of care, tell us. If someone is in danger you should contact the police immediately.

As a member of the public

a woman looking at a laptopFind out who to contact if you have concerns about care.

As a member of staff at a service we regulate

a woman talking to a man who is wearing a stethoscopeFind out how to raise concerns about a care service you work for.



To help you find out how to make a complaint select from the following options:


Freedom of information and data protection

Find out about the information you can request.


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