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Annual report and accounts 2018/19

Annual report and accounts 2018/19

What we did in 2018/19, and what we still need to do


Inspection reports

Our inspection reports can be found by searching for the service you are interested in. Here's how.

  1. Use the search at the top of this page. Select the type of service you are interested in, eg Hospitals.
  2. Enter keywords like the name of the service, eg Great Ormond Street.
  3. From the results, click through to view the services' profile where you will find links to the inspection reports.

Search our inspections of services

Order print publications

You can order our print publications online or by calling 03003 230 200.

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Recent publications

Annual report and accounts

Our annual report looks at the progress we made in 2018/19, as well as the areas we need to concentrate on during 2019/20.

Mental Health Act Code of Practice

Our evaluation of how the Code is used.

Smiling matters: oral health care in care homes

This report reveals an extensive lack of awareness of NICE guidelines on caring for people's oral health in care homes.

Medicines in health and social care

This report shows what we found about the common areas of risk when using medicines across health and social care in England.

Review of restraint, prolonged seclusion and segregation

Interim findings from our review of the use of restrictive interventions in places that provide care for people with mental health problems, a learning disability and/or autism.

Monitoring the Mental Health Act in 2017/18

Our annual report on the use of the Mental Health Act looks at how providers are caring for patients, and whether patient’s rights are being protected.

Types of publication

Major reports

Two healthcare professionals looking at a printed reportWe publish regular reports on care in England as well as our corporate activities.

Themes in health and social care

Portrait of two older womenThese projects focus on areas such as types of care, particular groups of people or care pathways.


A woman lying in a hospital bedWe collect feedback on the experiences of people using NHS services.

External reports and research

A woman's hand typing on a computer keyboardFindings of reports about us or research we've commissioned.



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