This guidance describes how providers and managers can meet the regulations. These include the fundamental standards – the standards below which care must never fall.
This section includes our enforcement policy
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
Regulation 4: Requirements where the service provider is an individual or partnership
Regulation 5: Fit and proper persons: directors
Regulation 6: Requirement where the service provider is a body other than a partnership
Regulation 7: Requirements relating to registered managers
This regulation is one of the fundamental standards
Regulation 9: Person-centred care
This regulation is one of the fundamental standards
Regulation 10: Dignity and respect
This regulation is one of the fundamental standards
Regulation 11: Need for consent
This regulation is one of the fundamental standards
Regulation 12: Safe care and treatment
This regulation is one of the fundamental standards
Regulation 13: Safeguarding service users from abuse and improper treatment
This regulation is one of the fundamental standards
Regulation 14: Meeting nutritional and hydration needs
This regulation is one of the fundamental standards
Regulation 15: Premises and equipment
This regulation is one of the fundamental standards
Regulation 16: Receiving and acting on complaints
This regulation is one of the fundamental standards
Regulation 17: Good governance
This regulation is one of the fundamental standards
This regulation is one of the fundamental standards
Regulation 19: Fit and proper persons employed
This regulation is one of the fundamental standards
Regulation 20: Duty of candour
This regulation is one of the fundamental standards
Regulation 20A: Requirement as to display of performance assessments
This regulation is one of the fundamental standards
Care Quality Commission (Registration) Regulations 2009
Regulation 12: Statement of purpose
Regulation 13: Financial position
Regulation 14: Notice of absence
Regulation 15: Notice of changes
Regulation 16: Notification of death of service user
Regulation 18: Notification of other incidents
Regulation 20: Requirements relating to termination of pregnancies
See also
PDFs and related links: code snippet for 2014 regulations introduction
Download in full
We don't supply printed copies of our guidance but you can download up-to-date versions here.
Guidance for providers on meeting the regulations
Guidance for providers – Annex A: Links to relevant legislation
Guidance for providers – Annex C: Glossary of terms
Guidance for providers – Annex E: Offences chart
Regulations on legislation.gov.uk
Each set of regulations listed here is set out in its original wording. The amendments to the regulations are also listed here.
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2015
Care Quality Commission (Registration) Regulations 2009
Care Quality Commission (Registration and Membership) (Amendment) Regulations 2012