This guidance describes how providers and managers can meet the regulations. These include the fundamental standards – the standards below which care must never fall.

About this guidance

This section includes our enforcement policy

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014

Regulation 4: Requirements where the service provider is an individual or partnership

Regulation 5: Fit and proper persons: directors

Regulation 6: Requirement where the service provider is a body other than a partnership

Regulation 7: Requirements relating to registered managers

Regulation 8: General

This regulation is one of the fundamental standards

Regulation 9: Person-centred care

This regulation is one of the fundamental standards

Regulation 10: Dignity and respect

This regulation is one of the fundamental standards

Regulation 11: Need for consent

This regulation is one of the fundamental standards

Regulation 12: Safe care and treatment

This regulation is one of the fundamental standards

Regulation 13: Safeguarding service users from abuse and improper treatment

This regulation is one of the fundamental standards

Regulation 14: Meeting nutritional and hydration needs

This regulation is one of the fundamental standards

Regulation 15: Premises and equipment

This regulation is one of the fundamental standards

Regulation 16: Receiving and acting on complaints

This regulation is one of the fundamental standards

Regulation 17: Good governance

This regulation is one of the fundamental standards

Regulation 18: Staffing

This regulation is one of the fundamental standards

Regulation 19: Fit and proper persons employed

This regulation is one of the fundamental standards

Regulation 20: Duty of candour

This regulation is one of the fundamental standards

Regulation 20A: Requirement as to display of performance assessments

This regulation is one of the fundamental standards

Care Quality Commission (Registration) Regulations 2009

Regulation 12: Statement of purpose

Regulation 13: Financial position

Regulation 14: Notice of absence

Regulation 15: Notice of changes

Regulation 16: Notification of death of service user

Regulation 17: Notification of death or unauthorised absence of a service user who is detained or liable to be detained under the Mental Health Act 1983

Regulation 18: Notification of other incidents

Regulation 19: Fees

Regulation 20: Requirements relating to termination of pregnancies

Regulation 22A: Form of notifications to the Commission