Making changes to your registration

If you need to make changes to your regulated activities, the locations from which you provide them or any conditions of your registration, you will need to let us know.

This guidance includes: 

• Changes to regulated activities

• Changes to conditions and locations
• Changes to partnerships

Changes to conditions and locations

When you register we put conditions on your registration. These are usually routine and limit or restrict what you can do. For example, we can:

• specify the locations where you may operate
• limit the service you can provide at those locations.

If we have concerns about the quality or safety of your service we can add extra conditions. For example, we may:

• require you to make improvements
• set timeframes for you to make those improvements.

The conditions of your registration can also change if:

• we decide to add, remove or vary a condition
• you apply to have a condition removed or varied.

Read more about how to vary or remove a condition. (This includes how to add or remove a location from your condition).

Make changes to your locations

Our guidance What is a Location? explains what we mean by a location. It includes rules to help you identify your locations.

We list your locations as a condition of your registration. You can decide at any time that you wish to carry on regulated activity from a different location. But first you must apply to vary that condition with us.

We will assess your application to decide if you can meet our requirements at your new location. We then grant or refuse your application on this basis.

Operating more than one service from the same location address

You can operate more than one service at or from the same location address.

You do not need to apply for a variation to add a service if you:

• are registered with us for each relevant regulated activity
• already have a condition saying that you can carry on the activity at that address.

Example:

You are registered with us for Personal care and want to manage more than one domiciliary care service from one of your existing location addresses.

In this case, you do not need to apply for a variation to add other services to the same location.

You should describe the specific services you operate at or from each location in your Statement of Purpose.

Add or remove a location

If you want to move a location to a different address to those listed in your condition of registration for the relevant regulated activity, you must apply to:

• remove and add locations for your provider registration
• remove and add locations for your manager registrations.

You must send us all the applications together.

If we are already taking action to remove locations from your registration, you do not need to apply to have them removed again.

If your business address (for example your head office) is also changing, you must also send us a notification form.

Forms for providers

You can find all the forms you need for each application on the pages below.

• Vary or remove a condition
• Add a location
• Remove a location
• Vary or cancel a suspension

Forms for registered managers

You can find all the forms you need for each application on the pages below.

• Vary or remove a condition
• Add a location
• Remove a location
• Vary or cancel a suspension