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Making changes to your registration

  • Organisations we regulate

If you need to make changes to your regulated activities, the locations from which you provide them or any conditions of your registration, you will need to let us know.

Changes to conditions and locations

We place conditions on the registrations of providers. In most cases, these are routine and define the locations where the provider may operate or set limitations upon the service.

Where we have concerns about the quality or safety of the service, however, we may also set other conditions requiring improvements and setting timescales for them to be made.

The guidance document below explains how you can vary or remove these conditions, including by adding or removing locations.

You can find all the forms you need for each application on the pages below.

You can find all the forms you need for each application on the pages below.

Changes to partnerships

We changed the way we register partnerships in February 2013 to make the process more efficient.

The members of the partnership are now included as a condition of the registration, so if your partners change, you can just apply to update this condition.

If you registered with us before this (and so do not have a condition relating to the partners), you must cancel your registration when there is a change in the membership and the newly formed partnership must apply as a new provider.


Remember: you should only use these forms if you're registered with a condition listing the members of the partnership.

Changes to regulated activities

If you are changing the services you offer, you need to ensure you're registered for the correct regulated activities. This might mean adding and removing activities or even cancelling your registration entirely.

How to tell us if you move to a new office

You must tell us if a service you run moves to an address that's different from one on your certificate.

If you provide personal care or you run a digital healthcare service, you can tell us by applying to remove your old location and add a new one.

  • You must apply to remove and add locations for both your provider registration and manager registrations.
  • Send us all the applications together.
  • If we are already taking action to remove locations from your registration, you do not need to apply to have them removed again.

If your head office is also changing, you must also send us a notification form.

How to send us your form

When you have finished the form, you should check you have not made any of the common errors we find that are relevant to your application.

Once you have completed the relevant forms you will need to send them back to us, preferably by email.

You can send to our dedicated address

Last updated:
18 January 2018


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