Make an urgent change to your registration
We may prioritise your application if your requested changes are:
- critical to increasing capacity in the health and social care system or supporting recovery
- helping the system to manage winter pressures in the NHS and social care sector.
How to send us your application form
Check all the information you have provided on the form is correct. Then email it to HSCA_Applications@cqc.org.uk.
Do not send your application by post, if you do we cannot process it.
If you need to make changes to your regulated activities, the locations from which you provide them or any conditions of your registration, you will need to let us know.
This guidance includes:
Changes to conditions and locations
When you register we put conditions on your registration. These are usually routine and limit or restrict what you can do. For example, we can:
- specify the locations where you may operate
- limit the service you can provide at those locations.
If we have concerns about the quality or safety of your service we can add extra conditions. For example, we may:
- require you to make improvements
- set timeframes for you to make those improvements.
The conditions of your registration can also change if:
- we decide to add, remove or vary a condition
- you apply to have a condition removed or varied.
Make changes to your locations
Our guidance What is a Location? explains what we mean by a location. It includes rules to help you identify your locations.
We list your locations as a condition of your registration. You can decide at any time that you wish to carry on regulated activity from a different location. But first you must apply to vary that condition with us.
We will assess your application to decide if you can meet our requirements at your new location. We then grant or refuse your application on this basis.
Operating more than one service from the same location address
You can operate more than one service at or from the same location address.
You do not need to apply for a variation to add a service if you:
- are registered with us for each relevant regulated activity
- already have a condition saying that you can carry on the activity at that address.
Example:
You are registered with us for Personal care and want to manage more than one domiciliary care service from one of your existing location addresses.
In this case, you do not need to apply for a variation to add other services to the same location.
You should describe the specific services you operate at or from each location in your Statement of Purpose.
Add or remove a location
If you want to move a location to a different address to those listed in your condition of registration for the relevant regulated activity, you must apply to:
- remove and add locations for your provider registration
- remove and add locations for your manager registrations.
You must send us all the applications together.
If we are already taking action to remove locations from your registration, you do not need to apply to have them removed again.
If your business address (for example your head office) is also changing, you must also send us a notification form.
Forms for providers
You can find all the forms you need for each application on the pages below.
Forms for registered managers
You can find all the forms you need for each application on the pages below.
Changes to partnerships
You must tell us if there are changes to the members of your partnership.
Apply to vary the partnership condition if you want to remove or add a partner:
- online or downloadable versions of the application form are available
- one partner can sign the declaration on the form on behalf of the other partners
Forms:
Find out more
Make changes to your registration online
Get help finding the right form
How we're improving the way we register providers
Snippet for pre-registration advice
Pre-application advice
Please read this application guidance. If you then have questions about an application you intend to make, contact us.
Tell us:
- you want registration advice before you apply
- the type of activity (service) you intend to register for
- where you and the service will be based (town/country/region)
We will respond within 3 days.