Assessing your application

Page last updated: 28 March 2024

Once we receive your application we will process it in two stages

  • validation

  • assessment


We will check your application and send you a confirmation email once we have done this.

If we cannot validate your application we will send you an email explaining why it has been rejected.

You will need to correct or complete your application and submit it again.


During our assessment:

  • we may ask you for more information
  • we may interview you and your registered manager by telephone, online or face-to-face
  • for most new registrations and some changes to existing registration, we will need to visit your premises.

Our assessment process is rigorous and can take several weeks to complete.