Register as a new manager

Page last updated: 15 May 2024

You need to register as a manager if you are in charge of the day-to-day running of regulated activities at a location.

When applying to be a registered manager you need to demonstrate that you will comply with the relevant regulations. You also need to demonstrate you are fit be registered as a registered manager.

More than one person can be appointed to manage a regulated activity at the same location – for example, where there is a job share arrangement.

Role of a registered manager

Registered managers make sure that people who use services have their needs met. Registered managers and providers share legal responsibility to meet the requirements of regulations .

We will often use the registered manager as the key contact for a service.

Who needs to register as a manager

You must register as manager with us if you are managing regulated activities for either an:

  • organisation or partnership
  • individual provider who is not responsible for the day-to-day running of the regulated activity

Before you apply to register 

To register, you will need:

You could be fined up to £2,500 if you provide false or misleading information.

How long does it take to register a manager

We assess all applications in the order we receive them.

Once we receive your application, we will:

  • review the application and ask for more information if needed
  • contact you to arrange an interview date
  • let you know our decision on your application by email

Our registration assessment process is rigorous and can take some time. You cannot manage regulated activities until we have confirmed that you are registered. This can take a few months. We will let you know the outcome of our decision by email.

How to apply

This depends on your provider.

Apply online using our provider portal

You must apply online in these 2 cases:

Provider is registering as a new provider. They are employing you as registered manager:

  • your provider applies for registration online, this includes giving us your contact details
  • we send you an email with instructions how to complete your application online.

Existing provider is continuing to run an existing service. They are employing you as registered manager for that service:

  • the existing registered manager cancels their registration online
  • we then send the provider a link to set up your registered manager application
  • when they have done that we send you an email with instructions how to complete your application online.

Apply by form and email

You must apply using a Word form and email it to us in these cases:

Existing provider is starting to run a new service. They are employing you to manage this new service.

Apply using our new registered manager application form.

A new provider is taking over a location you manage. They are continuing to employ you as registered manager in your existing role.

Apply using our continue under a new provider: manager application form