Supporting documents: new provider registration applications
Page last updated: 2 February 2026
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Medicines management and prescribing policy (including transportation of patient medication)
Services that need to send this document with their application:
Why we want to see this evidence
Your medicines policy needs to demonstrate that there are appropriate procedures for the safe and effective management of medicines and associated equipment. It must relate to the type of service you provide.
Your policy must show how you’ll meet the requirements of:
- Regulation 12: Safe care and treatment
- Regulation 13: Safeguarding service users from abuse and improper treatment
What to include
- How you will assess service users' medication needs
- How you will obtain consent and support those who lack capacity
- The different levels of medication assistance you offer
- Your approach to covert medication administration, PRN (as required) medication, controlled drugs, sharps, and gases
- Information about delegated healthcare tasks (if you provide these)
- How you will manage medicines safely, including medication administration, storage, and handling medication errors and omissions
- How you will administer medicines appropriately to make sure people are safe
- How you will keep enough supplies of medicines (if applicable)
- Procedures for medicine refusals and safe disposal methods
- How you will train staff responsible for administering medications and explain how their competence is assessed and monitored
- How you will make sure staff know who to contact about medication concerns
- How you will set up governance arrangements for medicines administration records to make sure they are accurate and up-to-date
- Details about record keeping and onward reporting of issues
- How you will reflect relevant guidance from the National Institute for Health and Care Excellence (NICE)
Home care (domiciliary care) agencies
You must also include:
- how you will agree with service users about medicine storage in their homes
- your approach to STOMP (Stopping over-medication of people with a learning disability and autistic people) and STAMP (supporting treatment and appropriate medication in paediatrics) where applicable
Services for autistic people and people with a learning disability
If you plan to be a specialist service, you must show how you have considered the needs of autistic people and people with a learning disability. This includes explaining what you have done to make sure people can access and use your policy.