Supporting documents: new provider registration applications
Page last updated: 27 April 2026
Downloads
Documents everyone must send
Important
From 5 May 2026, two changes apply to new provider applications:
- If any of your locations need building regulations approval, you must include a building control final certificate for each one with your application.
- If you provide oral health services, you must include additional documents and the oral health service form along with your standard application documents.
These changes mean we can process your application more quickly.
This guidance is for new provider applicants only.
If you are applying to be a registered manager, read our manager guidance instead.
Documents we need from all provider applicants
All provider applicants must send these documents as part of your application:
- Building control final certificate (if your application includes locations that require building regulations approval)
- Complaints policy
- Consent policy and procedure
- Equality, diversity and human rights policy
- Governance and quality assurance policies
- Infection prevention and control policy
- Medicines management and prescribing policy (including transportation of patient medication)
- Public and employer liability insurance quote or certificate
- Recruitment policy
- Safeguarding policy and procedure
- Statement of purpose
You also need to send us your financial viability statement, unless you are:
- a corporate provider
- an NHS trust
- a care home
- a home care (domiciliary care) agency
- a supported living service (SLS)
You may also need to send additional documents based on the service you want to provide.