Archived: HeartScan Ltd

Recruitment processes did not meet national guidance. Disclosure and barring service (DBS) checks were not specific and relevant to the service. Not all potential risks in the care environment were sufficiently mitigated. Staff mandatory training, including safeguarding, was not all up-to-date. However, the service had a positive learning culture and staff and patients could raise concerns. They assessed patient risks and made sure there was continuity of care, though effective record keeping. There were enough staff with the right skills, qualifications and experience to ensure high quality care and treatment. The facilities and equipment met the needs of patients, were visibly clean and well-maintained.