Archived: Salisbury Avenue Healthcare

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

The provider worked with partners to ensure there were effective referral processes and monitoring of patients. All relevant staff, teams and services were involved in assessing, planning and delivering peoples’ care and treatment.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We saw no indication of concern in this area.

Staff collaborated with others to develop and maintain safe and responsive systems of care. For patients, the provider required the use a standardised referral process and template.

Measures were in place to monitor referrals, particularly those related to cancer. These measures include a two-week wait pathway to track the progress of patients following referral.

We saw no indication of concern in this area.

The provider had detailed processes in place to manage patient pathways and transitions throughout their care and treatment. They utilised a standardised referral process and template, ensuring that any changes to referral pathways were consistently updated to align with local guidance and service capabilities.

Additionally, the provider implemented processes to assess and support patients who had been discharged from the hospital or required changes to their medication following secondary care treatment. Vulnerable patients were discussed during monthly meetings, where their needs were thoroughly assessed and addressed.

We did not look at Safeguarding during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe and effective staffing during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Medicines optimisation during this assessment. The score for this quality statement is based on the previous rating for Safe.