Kings Park Surgery

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The 2026 National GP Patient Survey results showed people were informed about their care and treatment and what the next steps were, 88% of patients knew what the next step would be after contacting the practice. This was slightly above the national and local average results.

Staff had access to a digital health and patient pathway platform that connected individuals with non-clinical, primary care network (PCN), clinical, and community-based support services. The platform enabled healthcare professionals, community organisations, and individuals to identify, refer to, and manage access to verified local wellbeing activities, mental health support, and social groups.

Patients had access to a self-monitoring blood pressure machine to help manage hypertension.

The practice supported national health priorities, including smoking cessation and obesity reduction.

The practice carried out regularly adult health checks, the provider submitted unverified data to show they had invited 567 patients and conducted 26 health checks in the last three months.

The service submitted an audit tracker which demonstrated a programme of quality improvement activities for 2026 to 2027. This included medicines, records and missed telephone calls.

The service held planned care meetings where clinicians reviewed specific patient groups and identified their needs. For example, patients with prediabetes were reviewed collectively, enabling the team to develop a consistent, evidence-based approach to care for all clinicians to follow, helping to improve patient outcomes.

The leaders were aware of their specific practice population challenges of achieving the World Health Organization targets of 95% for childhood immunisations. The service provided unverified data to demonstrate for 2025 to 2026 they had achieved 64% for 2-year-olds and 74% for 5-year-olds. In response they had implemented an action plan, which included patient education and recall. In addition, they had met with the community and held an awareness week and contacted 121 patients. This had resulted in 27 more childhood immunisation appointments being booked.

The practice had held a cervical screening awareness week, where staff contacted patients to provide encouragement and discuss any concerns. The practice contacted 219 patients which resulted in 42 patients booking cervical screening appointments. The practice provided unverified data to demonstrate the had met their 2025 to 2026 uptake for cervical screening in two groups.

Effective systems were in place to support the oversight of referrals such as urgent suspected cancer referrals made through the two-week wait pathway. The practice regularly reviewed significant events and other clinical issues to support learning and improvement.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.