Sahara Avenues Ltd

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

Assessments were holistic and captured the persons individual needs. Assessments assisted the provider in creating care plans for the individual. Care plans were reviewed with the person and their next of kin to ensure they remained accurate and effective.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

The provider followed best practice guidance in building care plans around the persons routines, strengths and aspirations. The risk of falls was assessed by the provider using a multi-factorial falls tool which provided a comprehensive evaluation of the risks the person presented.

The provider worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services.

The provider’s detailed assessment of the persons support was comprehensive and holistic which meant the person did not have to repeat their story and have their needs understood from the moment the provider began providing personal care to them.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control.

The provider ensured they prompted the person to manage their health and well-being which including looking after their oral hygiene and encouraging the person to share any concerns with health and social care professionals. The provider was made aware of any changes to the individual’s health and updated the care plan accordingly.

The provider routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent.

Care plans recorded agreed outcomes and goals. We reviewed a mobility care plan which described increasing independence when transferring from chair to bed and vice versa. This assisted in improving mobility and reducing the risk of pressure ulcers and the risk of falls.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

Consent was recorded by the provider as part of the initial assessment of the person needs. Consent was also obtained during each visit completed by the provider.