Archived: King Edward VII's Hospital

Staff ensured people were at the centre of their care and treatment, working in partnership to respond to changing needs and preferences. People were encouraged to share feedback or raise concerns, and staff communicated clearly any changes made as a result. Timely access to care, support, and treatment was prioritised, with particular attention given to those at risk of inequality in experience or outcomes. Staff and leaders actively listened and adapted care accordingly. People were supported to plan for key life transitions, ensuring they had the time and information needed to make confident, informed decisions about their future.