Archived: King Edward VII's Hospital

Staff ensured people achieved the best possible outcomes by assessing and regularly reviewing individuals’ health, wellbeing, and communication needs. Care, support, and treatment were planned and delivered in partnership with people, reflecting what mattered most to them and considering their protected characteristics. This person-centred approach was grounded in current legislation, evidence-based practice, and national standards. People were supported to manage their health and wellbeing, promoting independence, choice, and control, while also helping to reduce future care needs. Outcomes were monitored and improved to help meet clinical expectations and the personal goals of individuals. Leaders promoted a culture of continuous improvement. People were informed of their rights around consent, which staff respected at every stage of care and treatment.