Archived: King Edward VII's Hospital

Ratings - Surgery

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

King Edward VII's hospital is an independent charitable hospital. Services are offered to privately funded patients. We conducted an unannounced inspection of surgery services on 30 April 2025 in response to receiving whistle-blower concerns We reviewed all quality statements for the safe, effective, caring, responsive and well-led key questions. The overall rating for this service is good. Ratings for well-led changed from outstanding to good. The last inspection was June 2022 and rated overall good.

People's experience of this service

Patients and family members were positive about the staff treating them with warmth and kindness and providing effective care and treatment. They received a thorough pre-operative assessment. Patients were reassessed when they attended for their surgery and reported a comfortable stay and good aftercare, with access to a 24/7 helpline from a qualified clinician. 

Records showed patients were given the tests they needed promptly, and they felt staff were on hand if they needed them for help or support. Patients said they did not feel anxious about raising concerns. Following surgery people could use an online mobile application to ask questions or share photos, videos and receive instant feedback from clinical staff.