Buckshaw Hospital

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found the endoscopy service was well led, with leaders promoting a positive, inclusive and patient-focused culture. Staff spoke positively about leadership and told us they felt supported, valued and able to contribute to service improvements.

Leaders encouraged continuous learning and quality improvement through regular governance meetings, audits, patient feedback and performance monitoring. Staff were supported to develop their skills and were encouraged to raise concerns, share learning and contribute to improvements in the service.

The service worked collaboratively with clinical teams and external partners to deliver coordinated care that met patients' needs. Leaders maintained oversight of quality, safety and patient outcomes and used this information to identify opportunities for improvement and support the delivery of safe, effective and person-centred endoscopy care.

At this inspection, we rated Well-led as Good. This reflected that the service was well organised and benefited from effective leadership that supported high-quality patient care.

We have not awarded this service a score for Well-led.

Find out about when we will not publish a key question score and what we look at when we assess Well-led.

We scored the service as 3. The evidence showed a good standard. The service had a shared vision, strategy and culture. This was based on transparency, equity, equality and human rights, diversity and inclusion, engagement, and understanding challenges and the needs of people and their communities.

For our main findings please refer to the surgery report.

We scored the service as 3. The evidence showed a good standard. The service had inclusive leaders at all levels who understood the context in which they delivered care, treatment and support and embodied the culture and values of their workforce and organisation. Leaders had the skills, knowledge, experience and credibility to lead effectively. They did so with integrity, openness and honesty.

For our main findings please refer to the surgery report.

We scored the service as 3. The evidence showed a good standard. The service fostered a positive culture where people felt they could speak up and their voice would be heard.

For our main findings please refer to the surgery report.

We scored the service as 3. The evidence showed a good standard. The service valued diversity in their workforce. They work towards an inclusive and fair culture by improving equality and equity for people who work for them.

For our main findings please refer to the surgery report.

We scored the service as 3. The evidence showed a good standard. The service had clear responsibilities, roles, systems of accountability and good governance. They used these to manage and deliver good quality, sustainable care, treatment and support. They act on the best information about risk, performance and outcomes, and share this securely with others when appropriate.

For our main findings please refer to the surgery report.

We scored the service as 3. The evidence showed a good standard. The service understood their duty to collaborate and work in partnership, so services work seamlessly for people. They share information and learning with partners and collaborate for improvement.

For our main findings please refer to the surgery report.

We scored the service as 3. The evidence showed a good standard. The service focused on continuous learning, innovation and improvement across the organisation and local system. They encouraged creative ways of delivering equality of experience, outcome and quality of life for people. They actively contribute to safe, effective practice and research.

For our main findings please refer to the surgery report.