CGL Norfolk Alcohol and Drug Behavioural Change Service

This means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

At our last inspection we rated this key question requires improvement. The service was in breach of legal regulation in relation to Regulation 17 HSCA (RA) Regulations 2014 Good governance. The service had made improvements and is no longer in breach of regulations. At this inspection, the rating has changed to good.

This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.