- GP practice
Gosberton Medical Centre
Assessment report published 1 May 2025
Contents
Ratings
Our view of the service
Date of assessment: 14th August 2024- 6th November 2024. Gosberton Medical Centre is a NHS GP practice with a dispensary located in rural Lincolnshire, near Spalding. There were approximately 8,000 patients registered with the service at the time of assessment. We conducted this assessment due to time since previous inspection and due to information of concern received by CQC. We assessed 6 quality statements across the safe, effective, responsive and well-led key questions. These scores have been combined with scores from our last inspection. Staff were supported in their roles by leaders and felt they were valued. The dispensary was well managed and delivered a good service to patients. The practice sought ways to improve services for patients and used this to enhance the local community network. However, we found some concerns around the management of people’s medicines, and care and treatment for people with long-term conditions, such as asthma and diabetes, which resulted in a warning notice being served on the provider relating to a breach of regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.The practice had developed a plan to address the issues found and told us they had begun to review their processes.
People's experience of this service
There was an active Patient Participation Group (PPG) at the practice which both patients and staff engaged with.
The PPG told us the management were receptive to issues they raised and valued their feedback enabling them to be an active voice for the patients.