Rhodsac Care Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective– this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question Good. At this assessment the rating has remained Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 67 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider did not always make sure people’s care and treatment were effective because they did not always check and discuss people’s health, care, wellbeing and communication needs with them.

The people living at Rhodsac Care Home at the time of the inspection had lived there for several years. We saw that their needs had been assessed prior to the moving into the service. However, the information about people’s current needs was not always accurately recorded in people’s care plans and risk assessments to ensure people received the care they required. People’s care plans and risk assessments contained inconsistent and inaccurate information.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider did not always ensure appropriate records were completed in relation to people’s mental capacity. Where measures were identified in response to the outcome of mental capacity assessments, these were not always consistently implemented.

The Mental Capacity Act 2005 (MCA) provides a legal framework for making particular decisions on behalf of people who may lack the mental capacity to do so for themselves. The MCA requires that, as far as possible, people make their own decisions and are helped to do so when needed. When they lack mental capacity to take particular decisions, any made on their behalf must be in their best interests and as least restrictive as possible.

People can only be deprived of their liberty to receive care and treatment when this is in their best interests and legally authorised under the MCA.

In care homes, and some hospitals, this is usually through MCA application procedures called the Deprivation of Liberty Safeguards (DoLS).

The mental capacity assessments and records of best interest discussions were not decision specific and therefore did not relate to the day to day care people received.

Information in records relating to people’s DoLS did not always reflect the information in people's care documentation. For example, in relation to whether the front door of the home should be locked or unlocked.

People we spoke with told us they felt in control and their consent was always gained for any area of their care and support.

Staff were able to explain how they respected people's right to make their own choices and decisions.