Parkgate Medical Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

The service was able to signpost to a social prescriber to help people access services within the community. Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. A dedicated care coordinator provided support to carers and managed proactive care meetings for palliative care and vulnerable patients.

Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service did not always routinely monitor people’s care and treatment to continuously improve it. They did not always ensure outcomes were positive, consistent or the expectations of people themselves.

The service met the minimum national targets of 90% for the uptake of childhood immunisations. The World Health Organisation (WHO) recommends a rate of 95% for all routine childhood vaccinations.

The service performed lower than the England average in relation to some national cancer screening programmes, including screening for bowel and cervical cancer. For example, the practice rate for bowel screening was 67% compared with the national average of 72%. For cervical screening the target is 80% and in the 25 to 49 year old age group they had achieved 75% and in the 50 to 64 year old age group they had achieved 74%. The practice rate for breast screening was 70% which is in line with the national average of 70%

To encourage attendance at screening programmes, the practice send reminder letters to patients who do not attend. The practice cervical screening lead contacts patients directly to offer support and guidance.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.