The Peaches Healthcare Limited

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Care plans are regularly reviewed, updated, and included input from individuals and their representatives. Risk assessments identified issues, and the provider implemented suitable measures to mitigate risks effectively.

Consent was obtained from people appropriately before providing care and treatment. The staff working in the agency completed the Mental Capacity Act (2005) training.

We did not assess all the quality statements within this key question. We did not identify concerns relating to these areas which we judged as being met at our last inspection.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People and their relatives said they had been involved with their assessments and planning their care.

Staff told us that they were able to view people’s needs assessments and care plans before they started providing care.

Assessments and care plans were person-centred, incorporating the views of individuals and their representatives. Care plans are regularly reviewed and updated.

People had risk assessments in place to identify potential issues and the provider implement suitable measures to mitigate risks effectively.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

People using the service, and their relatives told us they had been asked to consent to their care and treatment.

The registered manager and staff told us they had undertaken training about the Mental Capacity Act and understood their responsibilities.

Consent was obtained from people appropriately before providing care and treatment. We found that people and their representatives completed consent forms.

Staff completed Mental Capacity Act 2005 training.

Care record and assessments assessed if people were able to communicate their needs and make decisions about their care.