We carried out a review of the data available to us about Blue River Home Care Waltham Abbey on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Blue River Home Care Waltham Abbey, you can give feedback on this service.
People felt safe being supported by the staff from Blue River homecare. People received support which was effective in meeting their assessed needs. Staff were kind, caring and compassionate. The service was responsive when people’s needs changed and were kept under regular review. The service was well led. The registered manager led by example, and the service embraced a people first values based culture which was open, and inclusive.
This was the first comprehensive inspection since the service was registered on 05 February 2018.
Why we inspected: This was a planned inspection. We inspect within a year of the service being registered.
Follow up:
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.