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Blue River Home Care Waltham Abbey Good Also known as Blue River Home Care Greater London

Inspection Summary


Overall summary & rating

Good

Updated 15 February 2019

Blue River Home Care Waltham Abbey is a domiciliary care service providing personal care to people living in their own homes in the community. At the time of our inspection the service was supporting eight people.

People felt safe being supported by the staff from Blue River homecare. People received support which was effective in meeting their assessed needs. Staff were kind, caring and compassionate. The service was responsive when people’s needs changed and were kept under regular review. The service was well led. The registered manager led by example, and the service embraced a people first values based culture which was open, and inclusive.

This was the first comprehensive inspection since the service was registered on 05 February 2018.

Why we inspected: This was a planned inspection. We inspect within a year of the service being registered.

Follow up:

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.

Inspection areas

Safe

Good

Updated 15 February 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 15 February 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 15 February 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 15 February 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 15 February 2019

The service was well led

Details are in our Well-Led findings below.