ReNew

Updated 22 April 2026

We assessed ReNew from 25 September to 01 October 2025.

ReNew is registered for the regulated activities of:

• Treatment of disease, disorder or injury
• Diagnostic and screening procedures

There was a registered manager in place at the time of our visit.

We visited the following locations as part of the assessment:

• Trafalgar House, 41-45 Beverley Road, Hull, North Humberside, HU3 1XH
• 74 Goodhart Rd, Bransholme, Hull HU7 4EF

At this assessment we assessed 1 assessment service group: Community Substance Misuse Services.

We rated the service as good. We found no breaches of regulation.

Updated 27 June 2025

We assessed ReNew from 25 September to 1 October 2025.

Change Grow Live provides a community substance misuse service at ReNew in Hull. The service provides support for individuals with substance addictions.

The service was previously rated good and has maintained this rating. People were supported to have choice and control in their lives, were actively involved in planning their care, and staff were clearly invested in their wellbeing. The service also identified and met people’s wider health needs and provided effective support to people within the community.

The service was well led, with a leadership team that promoted transparency, accountability, and a clear vision for high‑quality care. Leaders were visible, approachable, and created an environment where staff felt valued and empowered to deliver their best work. As a result, the service fostered a strong and consistent caring culture, where staff demonstrated genuine compassion and commitment to the people they supported.

Mental Capacity Act / Consent to Treatment

• Staff had received training in the Mental Capacity Act.
• Staff had a good understanding of the Mental Capacity Act, in particular the five statutory principles. They were able to identify where mental capacity was a concern in a client consenting to treatment.
• Staff took all practical steps to enable clients to make their own decisions
• For clients who might have impaired mental capacity, staff assessed and recorded capacity to consent appropriately. They did this on a decision-specific basis with regard to significant decisions.
• When clients lacked capacity, staff made decisions in their best interests, recognising the importance of the person’s wishes, feelings, culture and history.
• Staff ensured clients had agreed and signed consent to treatment forms and they were accessible to all staff involved in the client’s care and treatment.
• Staff ensured clients had agreed and signed confidentiality agreements in relation to which parties staff could share their personal information with, and they were accessible to all staff involved in the client’s care and treatment.