The Care Quality Commission
  • Hospital
  • Independent hospital

Hey Baby 4D - The Revive Healthy Living Centre

Overall: Good read more about inspection ratings

23 Roe Farm Lane, Derby, Derbyshire, DE21 6ET (01332) 344425

Provided and run by:
Hey Baby 4D Limited

Important: This service was previously registered at a different address - see old profile

All Inspections

During an assessment of Diagnostic imaging

The inspection took place on10 July 2026. 

It was undertaken due to an aged rating. The inspection was announced at short notice to make sure staff and patients were at the service on the planned day.  

We carried out a comprehensive assessment using all relevant quality statements across the 5 key questions under CQC's Single Assessment Framework. The service did not have any medicines so we did not inspect the quality statement We last assessed the service in 2019, when it was rated good overall. The assessment service group of diagnostic imaging remains rated good overall.

During the inspection, we spoke with staff, leaders, patients and relatives. We observed scans and reviewed records and reports.

During an assessment of the hospital overall

Hey Baby 4D –The Revive Healthy Living Centre is operated by HeyBaby4DLimited. Hey Baby 4D - The Revive Healthy Living Centre provided diagnostic ultrasound scans and blood tests. This included a health or wellbeing check designed to confirm that the pregnancy is developing as expected. The service offers 4D baby scans, early reassurance scans, late reassurance scans, gender scans, and non-invasive prenatal testing (NIPT). NIPT is a blood test that analyses foetal deoxyribonucleic acid (DNA) circulating in the mother’s blood to assess the risk of some conditions such as Down syndrome. All scans are elective, self-pay, and non-diagnostic. Private scans are separate to any NHS antenatal care. 

The service offered scans on a keepsake basis. A keepsake scan is a non-medical, elective ultrasound used by expecting parents to see their baby’s face, movements, and features in 3D or 4D images for bonding and souvenir purposes. Therefore, if sonographers spotted an unexpected finding, patients were referred to NHS services for formal diagnostic procedures. NIPTs are a screening tool and are not considered diagnostic.

Over the last 12 months, the service saw 4280 patients of which 489 were re-scans or re-draws. This included 4,090 scans, 90 combined blood test and scans, and 100 blood tests.

We inspected the assessment service group of diagnostic imaging on 10 July 2026. This assessment was undertaken due to an aged rating. Hey Baby 4D - The Revive Healthy Living Centre was previously rated good and remains rated good overall.

16 January 2019

During a routine inspection

Hey Baby 4D - The Revive Healthy Living Centre is operated by Hey Baby 4D Limited.

The service provides a baby scanning service which includes reassurance scans, gender determination scans and non-invasive pregnancy testing. We inspected diagnostic imaging.

We inspected this service using our comprehensive inspection methodology. We carried out the short notice announced part of the inspection on 16th January 2019. To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.

Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.

Services we rate

We have not previously inspected this service. At this inspection, we rated the service as good overall.

We found areas of good practice:

  • The service provided mandatory training in key skills to all staff and made sure everyone completed it.
  • Staff understood how to protect patients from abuse and the service worked well with other agencies to do so.
  • The service controlled infection risk well. The service had suitable premises and equipment and looked after them well.
  • The service had enough staff with the right qualifications, skills, training and experience to keep people safe from avoidable harm and to provide the right care and treatment.
  • The service provided care and treatment based on national guidance and evidence of its effectiveness. Managers checked to make sure staff followed guidance.
  • The service made sure staff were competent for their roles. Managers appraised staff’s work performance and held supervision meetings with them to provide support and monitor the effectiveness of the service.
  • Staff cared for patients with compassion. Feedback from patients confirmed that staff treated them well and with kindness.
  • The service took account of patients’ individual needs.
  • People could access the service when they needed it.
  • The service treated concerns seriously, investigated them and learned lessons from the results, and shared these with all staff.
  • Managers across the service promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.
  • The service had systems to identify risks, plan to eliminate or reduce them, and cope with both the expected and unexpected.

Amanda Stanford

Deputy Chief Inspector of Hospitals