- Independent hospital
Hey Baby 4D - The Revive Healthy Living Centre
Assessment report published 26 October 2026
Contents
Ratings - Diagnostic imaging
Our view of the service
The inspection took place on10 July 2026.
It was undertaken due to an aged rating. The inspection was announced at short notice to make sure staff and patients were at the service on the planned day.
We carried out a comprehensive assessment using all relevant quality statements across the 5 key questions under CQC's Single Assessment Framework. The service did not have any medicines so we did not inspect the quality statement We last assessed the service in 2019, when it was rated good overall. The assessment service group of diagnostic imaging remains rated good overall.
During the inspection, we spoke with staff, leaders, patients and relatives. We observed scans and reviewed records and reports.
People's experience of this service
During our inspection, patients spoke positively about the service and the staff. Patients told us staff were friendly and caring. They found the booking systems in place were easy to use and they had not waited long for an appointment. They told us they were given enough time to ask questions.
As part of our inspection, the service showed us reviews from patients who had used the service from July 2025 – March 2026. Our of 30 reviews, 20 were positive and highlighted kind and caring staff and a family friendly environment. Patients stated staff made them feel relaxed and safe whilst at the clinic. However, 10 reviews showed not all patients and their loved ones had a positive experience. Within these reviews, sonographer communication style, appointment delays and communication issues were mentioned.