- Care home
Stanton Manor
Assessment report published 5 August 2026
Contents
Ratings
Our view of the service
Stanton Manor is a residential care home for adults of all ages and can accommodate up to 29 people who have dementia and/ or mental health conditions. The accommodation consists of a large house for 21 people and a smaller home in the grounds for up to 8 people. Our assessment began with an unannounced visit on 30 June and 3 July 2026, at which time 29 people were using the service. After the visit, the assessment was completed off-site, where we reviewed documentation and obtained additional feedback from visiting professionals and people’s relatives.
The service provided exceptionally caring support, with people consistently treated with kindness, compassion and respect. Staff demonstrated a thorough understanding of people's individual needs, preferences and aspirations, ensuring people remained at the centre of all decisions about their care. Strong, positive relationships had been developed, and staff promoted people's dignity, independence and wellbeing through a highly personalised approach. People were encouraged to express their views and make choices about their care, with staff showing a genuine commitment to ensuring they felt valued, listened to and respected.
Care was planned and delivered in a person-centred way. Support plans contained detailed information about people's needs, preferences and desired outcomes and were regularly reviewed to ensure they remained relevant and responsive. Staff worked closely with people and, where appropriate, their representatives when needs changed, ensuring support continued to reflect what was important to them.
People received safe care and support. Effective safeguarding arrangements were in place, and staff understood their responsibilities for protecting people from harm. People were supported in the least restrictive way and in accordance with legal requirements and best-interest principles. Medicines were managed safely, infection prevention and control measures were effective, and there were sufficient numbers of suitably skilled staff to meet people's needs.
Staff supported people to maintain their health and wellbeing and worked effectively with health and social care professionals to achieve positive outcomes. Staff received appropriate training, supervision and support to carry out their roles effectively and had a clear understanding of people's rights and how to uphold them in practice.
The provider was responsive to people's changing needs. Regular reviews of care ensured support remained effective and personalised, and staff worked collaboratively with people to make adjustments when required.
The service was well led. Effective governance and quality assurance systems were in place to monitor the quality and safety of care. Regular audits and oversight of activities identified areas for improvement, and action was taken promptly when required. Staff spoke positively about the registered manager, describing them as approachable, knowledgeable and supportive. An open and inclusive culture encouraged staff to raise concerns and share ideas, and the provider demonstrated a commitment to continuous improvement and maintaining good-quality care.
People's experience of this service
People spoke positively about living at Stanton Manor and said they were involved in decisions about their care and activities. A variety of activities were available and tailored to people’s abilities and interests. People were supported to keep in touch with family and friends and were positive about the quality and choice of meals. They described staff as friendly and caring and said they felt safe and confident raising any concerns with the registered manager or a relative.
People consistently spoke positively about their experiences living at Stanton Manor and described a service that was caring, person-centred and responsive to their individual needs. People told us they were actively involved in decisions about their care and support and were encouraged to make choices about their daily lives. They spoke highly of the range of meaningful activities available, which were tailored to their individual interests, preferences and abilities, helping them to maintain their independence, wellbeing and quality of life.
People valued the support they received to maintain important relationships with family and friends and described staff as kind, compassionate and genuinely caring. Feedback demonstrated that staff took the time to understand people as individuals and consistently treated them with dignity, respect and warmth. People told us they felt safe, listened to and well supported.
People were also complimentary about the quality, variety and choice of meals available, with support provided to ensure their nutritional needs and personal preferences were met.
Relatives were positive about the service and described it as well managed, open and approachable. They told us the management team was visible, accessible and responsive to feedback and concerns. Visiting professionals also provided positive feedback, describing the home as being well led and effectively managed. They told us staff knew people exceptionally well, worked in partnership with healthcare professionals and consistently followed professional guidance to ensure people received safe and effective care and support.
The feedback received from people, relatives, the staff team and professionals reflected a culture where people were placed at the centre of their care. Their wellbeing and happiness were prioritised, and strong leadership promoted positive outcomes and continuous improvement.