The Care Quality Commission
  • Doctor
  • GP practice

East Shore Partnership

Overall: Good read more about inspection ratings

St Cuthberts Church, Hayling Avenue, Portsmouth, Hampshire, PO3 6BH (023) 9265 7419

Provided and run by:
East Shore Partnership

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about East Shore Partnership on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about East Shore Partnership, you can give feedback on this service.

6 November 2019

During an annual regulatory review

We reviewed the information available to us about East Shore Partnership on 6 November 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

12/06/18

During a routine inspection

This practice is rated as Good overall.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at East Shore Partnership on 12 June 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Patients who were frail were supported by an outreach matron and pharmacist, employed by the practice.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

  • Review the safe storage of medicines which require refrigeration.
  • Review access to appointments to improve patient satisfaction.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.