Gracelands Care Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

People’s needs were assessed and regularly reviewed to make sure care was appropriate and met their needs. The principles of the Mental Capacity Act (2005) were understood and implemented.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The registered managers made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. Care plans were in place in relation to people’s needs and were person centred and regularly reviewed. A relative said, “I’ve been invited to care planning reviews. I don’t see anything that concerns me with the staff here.” Any accidents and incidents resulted in updates to care plans meaning they were up to date and relevant to people’s current needs.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The registered managers and staff understood the principles of the Mental Capacity Act (2005) and appropriate assessments were in place in relation to consent. Where appropriate best interest decisions had been made and documented, with monthly reviews taking place to make sure they remained relevant. Where needed Deprivation of Liberty Safeguard (DoLS) authorisations were in place and linked to care plans. Staff respected people’s views and decisions and told us, “People who are able to are involved in planning their care and telling us their wants and wishes. For people who don’t have capacity we have best interest decisions and speak with lasting power of attorney.”