- Residential substance misuse service
Primrose Lodge
We served a warning notice on Blue Skies Addiction Centre Ltd on 28 August 2026 for failing to ensure that the care and treatment of service-users who used the service received safe care and treatment in accordance with national guidance. The service had also not ensured that they had a robust admission criterion in place to identify which service-users were too high risk to be safely admitted to Primrose Lodge. We identified that some service-users had been admitted to the service despite having complex needs that the service could not safely meet.
Assessment report published 2 February 2026
Contents
Well-led
At our last assessment, we rated this key question good. At this assessment the rating has remained good.
The organisation’s leaders were a supportive and visible presence for staff.
Leaders were knowledgeable and had a good understanding of the services they managed.
Staff had opportunities to progress within the service.
However:
Some of the concerns we identified during our inspection had not been picked up via the provider’s own governance and assurance processes.