- Residential substance misuse service
Primrose Lodge
We served a warning notice on Blue Skies Addiction Centre Ltd on 28 August 2026 for failing to ensure that the care and treatment of service-users who used the service received safe care and treatment in accordance with national guidance. The service had also not ensured that they had a robust admission criterion in place to identify which service-users were too high risk to be safely admitted to Primrose Lodge. We identified that some service-users had been admitted to the service despite having complex needs that the service could not safely meet.
Assessment report published 2 February 2026
Contents
Responsive
At our last assessment, we rated this key question good. At this assessment the rating has remained good.
Staff provided clients with a comprehensive information pack prior to their admission to the service.
Clients had access to after care once they were discharged from the service, and staff supported them to self-refer to their local community substance misuse service to ensure they continued to receive support post-discharge.
Staff received training in equality and diversity.