Park House

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were safe and protected from avoidable harm.

People told us they felt safe when staff supported them with their care, and reablement support. Improvements had been made to the safe administration of medicines and people received their medication as prescribed.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

The provider made sure that medicines and treatments were safe and met people’s needs, capacities and preferences. Staff involved people in planning, including when changes happened.People received their medicines safely and as prescribed. People told us they had no concerns about how they received their medicines.

Staff we spoke with told us they would feel comfortable to report unsafe practice and confirmed they had received training about safeguarding.

The provider had suitable adult safeguarding systems and procedures in place. A record of concerns and safeguarding incidents was maintained and monitored to help ensure these were responded to effectively and learnt from. Records showed that safeguarding training was completed by all staff. Records confirmed that the provider reported safeguarding concerns as required to the relevant agencies.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe environments during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe and effective staffing during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

The provider made sure that medicines and treatments were safe and met people’s needs, capacities and preferences. Staff involved people in planning, including when changes happened. People received their medicines safely and as prescribed. They told us they had no concerns about how they received their medicines.

Staff received medicines training and records showed that competency assessments were completed to ensure staff followed the medicines policy and procedures.


 

Care plans had information recorded about the level of support needed by people to take their medicines safely. Regular audits took place on the medicines systems to check that staff consistently followed the administration and storage procedures. Records showed that people had regular reviews of their medicines to ensure they remained appropriate to meet their needs.