- Care home
Kings Court Care Home
This care home is run by two companies: Care UK Community Partnerships Ltd and Care UK Care Services Limited. These two companies have a dual registration and are jointly responsible for the services at the home.
Assessment report published 28 April 2026
Contents
Ratings
Our view of the service
Date of Assessment: 18 February to 2 April 2026. The service is a residential home providing support to older people, people with physical disabilities and people living with a dementia. This assessment was carried out because of the length of time since our last visit.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not used by anyone with a primary learning disability or an autistic person. However, we assessed the care provision under Right Support, Right Care, Right Culture, as it is registered as a specialist service for this population group.
Medicines were managed safely. Risks to people were assessed and plans put in place to manage these safely. People were supported by staff who received appropriate training, supervision and appraisal. The provider had effective infection prevention and control (IPC) systems in place. People were safeguarded from abuse.
Care plans did not always contain consistent information on people's capacity and consent to their care, and action was being taken to address this. People’s needs were assessed and monitored to ensure they received effective care. Staff worked in effective partnership with others to protect and promote people’s health and wellbeing.
People were treated with kindness, dignity and respect. Staff knew the people they supported well and had professional but close and friendly relationships with them. The provider was committed to workforce wellbeing, and staff told us they were happy working at the service.
People received person-centred care based on their assessed choices and needs. People and relatives felt listened to and involved in how the service was run. Staff supported people to access information effectively. People were involved in planning their care and understood options around choosing to withdraw or not receive care.
Good governance systems were in place to monitor and improve standards. Staff were supported in their roles and spoke positively about the leadership of the home. Managers worked with the local community to deliver effective care. There was a culture of continuous learning and improvement at the service.
People's experience of this service
People told us they were happy at the service and described staff as caring and kind. One person said, “I’m very happy living here.” Relatives said people were well cared for by staff who knew them well. One relative told us, “It feels very homely.”
During our visit we saw positive and caring interactions, with staff offering reassurance and gentle encouragement to people.
We used the short observational framework for inspection (SOFI)to observe interactions and gain an understanding of the support people received. People were happy at the service and got on well with the staff supporting them.