Wakefield Supported Living

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

Responsive – this means we looked for evidence that the provider met people’s needs.

We assessed a limited number of quality statements in the responsive key question and found areas of good practice. The scores for these areas have been combined with scores based on the rating from the last inspection. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Staff and leaders listened to people, including those with disabilities or limited communication, and made reasonable adjustments so care was equitable. This included adapting communication, tailoring support plans and ensuring people’s rights were respected.

Support plans were developed collaboratively and reflected people’s consent and preferences. They were person-centred and included people’s characteristics, beliefs and interests, such as hobbies, likes and dislikes. Records showed people were supported to achieve outcomes unique to their needs.

The service addressed inequalities through staff surveys, supervisions and whistleblowing procedures. These were well embedded and supported a culture of openness, fairness and inclusion.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.