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Chestnut Court Care Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 10 September 2020

Chestnut Court Care Home is a 'care home'. It is registered to accommodate 62 people across three separate units, which have separate adapted facilities. The home provides support with nursing and personal care to older people, some of whom are living with dementia.

We found the following examples of good practice.

¿ Each visitor to the home, including health professionals and relatives of people in the home, were asked to complete a Covid-19 related risk assessment about whether they have experienced symptoms or been in recent contact with anyone with symptoms. Visitors were provided a fluid resistant surgical face mask during their visit. Visitors had their temperature checked on arrival to confirm it was at a safe level to enter. These practices helped to ensure the risk of transmission in the service was reduced.

¿ The home experienced an outbreak of Covid-19 in March. To help control the infection and prevent further spread, an 11 bed isolation zone was set up for people with symptoms or who had tested positive. The zone was used to help people self-isolate in line with government guidance. Barrier nursing was implemented immediately, which meant allocated nursing and care staff were fully protected when providing people who were self-isolating with support. The management team and staff worked together and received support from external professionals to ensure the virus was contained within the zone and did not spread through the service.

¿ People were supported to avoid social isolation and loneliness as much as possible. During the period of quarantine, people in the home were supported to stay in touch with each other through the use of technology, such as video calls and instant messaging. People were also supported to contact relatives. Small social bubbles were formed gradually to help ease people out of isolation and enjoy activities with each other, such as games, watching television or sitting in the garden.

¿ The provider carried out full testing of all staff for Covid-19. This ensured people and staff were protected because it was possible to test positive for Covid-19 without having symptoms. This meant there was greater protection in the home to prevent further outbreaks and keep people safe. Staff who tested positive were required to self isolate for the period recommended by the government. People in the home were also tested and their consent was obtained prior to the test. Best interest decisions were made for people who were unable to provide their consent.

Inspection areas

Safe

Good

Updated 10 September 2020

We were satisfied effective systems were in place for the purposes of infection control and prevention.

Effective

Good

Updated 10 September 2020

Caring

Good

Updated 10 September 2020

Responsive

Good

Updated 10 September 2020

Well-led

Good

Updated 10 September 2020