Updated
27 July 2026
UK Emergency Medical Transport Ambulance Service Limited provides a patient transport service specialising in the transfer of mental health patients, including those detained under the Mental Health Act 1983.
We inspected this service using our comprehensive inspection methodology. We carried out an unannounced inspection on 6 and 11 May 2026.
We inspected all the quality statements in this assessment across the five key questions: safe, effective, caring, responsive and well-led.
At this assessment we found patients were kept safe and protected from avoidable harm. There were effective processes to monitor the quality and safety of the service.
The service had a positive culture with capable leaders. Governance processes were robust and leaders mitigated risks.
Patient transport services
Updated
8 May 2026
We carried out a comprehensive assessment of patient transport services (PTS) at UK Emergency Medical Transport Ambulance Service Limited, which included an unannounced inspection site visit on 6 and 11 May 2026.
UK Emergency Medical Transport Ambulance Service Limited is an independent ambulance service based in Knutsford who provide private patient transportation services. This was the first assessment for this service since registering with CQC 26 February 2026.
The service has provided 198 transfers since 26 February 2026, 195 of which were secure mental health transfers for NHS and private patients (children and adults).
At this assessment, our rating of the service was good.
We looked at 4 patient records, spoke with 6 staff and received feedback from stakeholders. We found the registered manager was approachable and staff felt supported and included in decisions regarding service delivery.