Updated 15 October 2025
We carried out this announced off-site inspection on 21 November 2025.
Where we carry out an offsite assessment, we undertake a detailed review of the practice risk assessments, policies, staff records, and other relevant documents. We gather feedback from patients, staff, and stakeholders (where relevant). We carry out a remote visual assessment of the premises and have discussions with staff.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge, and experience to carry out their roles.
Recruitment procedures reflected current legislation. There was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Mydentist - Highcliffe View – Westgate is part of Mydentist, a dental group provider. The practice is in Guisborough, in the borough of Redcar and Cleveland and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 17 staff, of which there were 7 dentists, 7 dental nurses of which 1 was a trainee, 1 dental therapist, 1 receptionist, and the practice manager.
We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, and the practice manager. Two regulatory officers were also at the practice on the day of inspection, supporting the practice team.