During an assessment of Diagnostic and screening services
This was the first assessment of Rainbow Baby Scans since they registered with the CQC in July 2024.
In our assessment of Rainbow Baby Scans, staff were competent and trained, they understood how to protect people from abuse, they involved people in decisions about their care, and service delivery aligned to evidence-based practice. Staff were caring and understood the needs of the women and provided additional support for those who suffered a pregnancy loss. The service was responsive to the needs of the local community.
However, the service needed to strengthen its governance to ensure it made improvements to risk assessments and record keeping. The service needed to implement a process for ensuring the safe maintenance of equipment and monitoring infection prevention and control systems.
Following the assessment, we raised our concerns with the manager who was the CQC registered manager and the main sonographer for the service. They acted quickly to make the required improvements.
We found 2 breaches in regulations in relation to safe care and treatment and good governance and asked the provider to for an action plan.