Ealing Dental Care

We undertook a follow-up, on-site inspection on 22 January 2026. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced, on-site inspection of Ealing Dental Care on 31 July 2025. We had found the registered provider was not providing safe or well-led care and was in breach of regulations 15 Premises and equipment, and 17 Good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

We carried out an on-site, follow-up inspection on 16 October 2025 to assess regulation 15 Premises and equipment only. We found the provider had made sufficient improvements and was meeting the regulation.

We carried out a second on-site,follow-up inspection on 22 January 2026 to assess regulation 17 Good governance.

During our follow-up inspection, we found the practice had met regulations.

The practice had improved systems to identify and manage risks, including infection prevention and control.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Complaints were managed effectively.

Ealing Dental Care is in the London Borough of Ealing and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice in a multi-storey car park.

The practice had 3 treatment rooms.During the inspection we spoke with 1 dentist who was the provider, and the practice manager.

We undertook a focussed follow-up on-site inspection on 16 October 2025. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced, on-site inspection of Ealing Dental Care on 31 July 2025. We had found the registered provider was not providing safe or well-led care and was in breach of Regulation 15, Equipment and premises and Regulation 17, Good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we assessed the actions taken by the provider in relation to the Regulation 15 breach only, and found the practice was now meeting this regulation. We will return at a later date to assess the actions taken by the provider in relation to the Regulation 17 breach.

The practice had implemented and were in the process of embedding effective systems to identify and manage risks including fire safety, and electrical and radiographic equipment maintenance.

Staff had the skills, knowledge and experience to carry out their roles

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Ealing Dental Care is in the London Borough of Ealing and provides NHS and private dental care and treatment for adults and children.

The practice had 3 treatment rooms. During the inspection we spoke with the principal dentist and the practice manager.

We carried out this announced, focused, on-site inspection on 31 July 2025.

We found the practice had not met all regulations.

The practice did not always have effective systems to identify and manage risks, including legionella, fire safety and electrical safety.

Recruitment procedures reflected current legislation however they were not regularly followed.

Leadership was not always effective, and the culture of continuous improvement required improvement.

Complaints were not always manged effectively.

Ealing Dental Care is in the London Borough of Ealing and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 14 staff, of which there were 7 dentists, 5 dental nurses and 2 receptionists. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, and 1 receptionist.

The provider was not complying with 2 of the regulations. Full details of the regulations the provider was not meeting are within the inspection report.

In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.