The Care Quality Commission
  • Dentist
  • Dentist

Apollonia Dental & Cosmetic Centre

37 Rodney Street, Liverpool, Merseyside, L1 9EN (0151) 709 9146

Provided and run by:
Apollonia Dental and Cosmetic Centre Limited

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 10 March 2026.

We found the practice had not met all regulations.

The practice’s systems to manage risk were not always effective. In particular, risks associated with fire safety, maintenance of equipment and premises, medical emergencies, hazardous substances and staff recruitment.

Recruitment procedures reflected current legislation. However, these were not consistently followed.

The practice did not have effective systems to receive, review and act on patient safety alerts.

Staff had the skills, knowledge and experience to carry out their roles.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Apollonia Dental and Cosmetic Centre (also known as Impact Dental) is in Liverpool and provides private dental care and treatment for adults and children.

There was small step to access to the practice and car parking spaces available near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 10 staff, of which there were 4 dentists, 1 dental hygienists, 3 qualified dental nurses, 1 trainee dental nurse and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, the hygienist, 2 dental nurses and the practice manager.

The provider was not complying with Regulation 17 Good governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

12 June 2014

During an inspection looking at part of the service

At a previous inspection on 31 March 2014, we identified minor concerns with the management of medicines. We found that controlled drugs (which are strong drugs which require extra administration checks) were not always kept safely. Other drugs and materials were stored in a fridge however there were no temperature control checks in place to ensure the drugs were being kept in accordance with the manufacturer's instructions. The provider subsequently sent us an action plan to say how they were going to become compliant with the Health and Social Care Act (2008) Regulations 2010.

At this follow up inspection, we carried out checks to ensure the provider had met their action plan.

We found they had met the action plan and now medications requiring refrigeration were managed safely and controlled drugs were now stored in a lockable cupboard.

31 March 2014

During an inspection in response to concerns

We looked at staff records and saw evidence that all staff had been trained to the level their positions required and that they had completed training in other appropriate courses, relative to their role.

Care and treatment was carried out in line with current best practice and clinical plans were clearly documented.

The provider had ensured all regulatory and legal requirements had been met in regards to radiological equipment.

People were treated in a clean environment and arrangements were in place for the safe decontamination of reusable instruments and equipment.

We found some minor improvements were required to ensure the safe storage of medicines.

Records were held securely.

29 October 2012

During a routine inspection

On the day of our inspection, there were no patients available for us to speak with at Apollonia Dental and Cosmetic Centre. However we spoke with two people who used the service on the telephone and saw evidence of returned comments cards from people who used the service, which gave positive feedback. One person we spoke with told us the service they received was, "first class in every way", and another told us," all the staff are friendly and they give you a good explanation about what they are doing".

During our visit we saw that the treatment rooms, decontamination room, waiting area and other communal areas were clean and tidy. People who used the service were given clear information about the treatment they would receive and how much it would cost. There were suitable arrangements in place to deal with foreseeable emergencies and all staff had been provided with suitable training and support with which to undertake their roles and responsibilities.