Brainkind Neurological Centre York

This means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question as good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

There was a thorough approach to staff assessing the physical and mental health of all patients on admission and involvement of all professionals involved in the patient’s care. The service developed individual care plans which were reviewed regularly through multidisciplinary discussions and updated as and when needed in line with best practice. Outcomes were monitored and reviewed on a regular basis by relevant members of the team to ensure continuous improvement and development. Staff understood their roles and responsibilities under the Mental Health Act, Mental Health Act Code of Practice and the Mental Capacity Act 2005. Staff assessed and recorded capacity clearly for people who might have impaired mental capacity.