Rose House

We carried out our assessment of this service between 20 July 2026 to 14 August 2026. We visited the service on 22 July 2026.

Rose House is a residential care home for 4 people with learning disabilities and autistic people. There were 4 people were using the service at the time of inspection.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people received care and support in accordance with the principles of this guidance.

The last rating for this service was ‘requires improvement’ in April 2026. This assessment was carried out to follow up on actions we told the provider to take at the last inspection. For those quality statements not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. At this inspection we rated the service good.

The provider was previously in breach of the legal regulation in relation to safe care and treatment, good governance, person-centred care, need for consent, and premises and equipment. Improvements were found at this assessment, and the provider was no longer in breach of these regulations.

We found care plans had sufficient details to support the delivery of safe, effective and person-centred care. Risks to people’s health and safety were assessed, and appropriate action was taken to mitigate identified risks. The management team carried out checks to identify any potential hazards in the service and put measures in place to mitigate those risks. The provider had an effective approach to assessing and managing the risk of infection.

The provider ensured people received care and support based on the latest good practice and relevant guidance. The service was operating in line with the principles of the Mental Capacity Act 2005 (MCA). Systems and processes for the safe management of medicines were effective. The governance arrangements were operated effectively to monitor, assess and drive improvements in the quality and safety of care.

Dates of assessment: 28 January and 3 February 2026.

Rose House is a residential care home for 4 people with learning disabilities or on the autistic spectrum. 4 people were using the service at the time of inspection.

This assessment was carried out by 2 inspectors. We looked at 33 quality statements. We spoke with people who used the service, their relatives, and staff to seek their views about the service. The assessment was facilitated by the team leader on the first day and by the registered manager and provider on our second visit.

This service was registered with the Care Quality Commission (CQC) on 21 December 2023, and this was the first inspection.

We identified 5 breaches of the legal regulations in relation to safe care and treatment, good governance, person-centred care, need for consent, and premises and equipment.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

While people and relatives we spoke with expressed that they were happy with their care, our assessment found elements of service provision that did not meet expected standards for people with a learning disability and autistic people through CQC’s Right support, right care, right culture.

We found that care plans did not contain sufficient detail to support the delivery of safe, effective and person-centred care. Risks to people’s health and safety were not consistently assessed, and appropriate action was not always taken to mitigate identified risks. There was an inconsistent approach to risk management.

The service was not consistently operating in line with the principles of the Mental Capacity Act 2005 (MCA). Systems and processes for the safe management of medicines were not consistently effective. In addition, governance arrangements were not operated effectively to monitor, assess and drive improvements in the quality and safety of care.

People were protected from the risk of abuse. Staff demonstrated a good understanding of how to recognise and report safeguarding concerns. People’s protected equality characteristics were considered, and their individual needs in relation to these were met. Robust recruitment procedures were in place to help ensure staff were suitable for their roles.

Staff had the appropriate knowledge and skills to deliver effective care and responded promptly to people’s needs. They promoted independence and supported people to maintain their autonomy. People had developed positive relationships with staff and were supported by a consistent staff team who knew them well.

Staff told us they felt supported by the management team. Leaders were open to feedback and demonstrated a commitment to continuous improvement. The registered manager worked collaboratively with health and social care professionals to help ensure people received coordinated and effective care. People were supported by staff that had received appropriate training and support to do their jobs.