• Care Home
  • Care home

Rose House

Overall: Good read more about inspection ratings

63 Wigton Road, Romford, RM3 9HB (01708) 349212

Provided and run by:
Blacksmith Health Care Limited

Important: The provider of this service changed. See old profile

Assessment report published 19 August 2026

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

We carried out our assessment of this service between 20 July 2026 to 14 August 2026. We visited the service on 22 July 2026.

Rose House is a residential care home for 4 people with learning disabilities and autistic people. There were 4 people were using the service at the time of inspection.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We found people received care and support in accordance with the principles of this guidance.

The last rating for this service was ‘requires improvement’ in April 2026. This assessment was carried out to follow up on actions we told the provider to take at the last inspection. For those quality statements not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. At this inspection we rated the service good.

The provider was previously in breach of the legal regulation in relation to safe care and treatment, good governance, person-centred care, need for consent, and premises and equipment. Improvements were found at this assessment, and the provider was no longer in breach of these regulations.

We found care plans had sufficient details to support the delivery of safe, effective and person-centred care. Risks to people’s health and safety were assessed, and appropriate action was taken to mitigate identified risks. The management team carried out checks to identify any potential hazards in the service and put measures in place to mitigate those risks. The provider had an effective approach to assessing and managing the risk of infection.

The provider ensured people received care and support based on the latest good practice and relevant guidance. The service was operating in line with the principles of the Mental Capacity Act 2005 (MCA). Systems and processes for the safe management of medicines were effective. The governance arrangements were operated effectively to monitor, assess and drive improvements in the quality and safety of care.

People's experience of this service

We used observation to assess whether people received good care. We undertook an observation using Short Observational Framework for Inspection (SOFI). This meant we observed people, recording their mood, well-being, activities, and interactions with staff during this time. We observed staff were kind and caring. We received limited feedback from people due to their care needs.

It was clear from our observations staff had a good knowledge of people’s individual needs.

Staff were caring in their approach and had a good understanding of people’s likes, dislikes and preferences. They were kept up to date with people’s individual needs during daily handovers.

Risks to people’s individual health and wellbeing were identified and care was planned to minimise the risks. Staff understood their responsibilities in relation to consent and supporting people to make decisions. There were sufficient numbers of staff on duty to provide care and support to people.

People lived in an environment that was clean, safe and suitable for their needs. Infection control procedures were in place.