Turning Point Leicester City Substance Misuse

Updated 8 April 2026

We assessed Turning Point Leicester City Substance Misuse from 9 to 10 December 2025.

The inspection team consisted of 3 CQC inspectors, 1 Specialist Advisor and 1 Expert by Experience.

This was an announced inspection, which means the service was told about the assessment beforehand.

Turning Point Leicester City Substance Misuse was registered with the Care Quality Commission (CQC) on 6 April 2023 as a provider of treatment of disease, disorder or injury. The service had a long-standing registered manager in post. This is the first inspection of this service since registration. The service previously operated under a different provider. We assessed this service due to length of time since registration.

At this fully comprehensive assessment we assessed 1 assessment service group; community-based substance misuse service, where we assessed all quality statements.

We rated the service as Good.

Updated 19 November 2025

We assessed Turning Point Leicester City Substance Misuse from 9 to 10 December 2025. A combination of onsite and offsite assessment activity took place between 9 and 23 December 2025.

This was the first inspection since it was registered with the Care Quality Commission in April 2023. At this fully comprehensive assessment we assessed 1 assessment service group; community-based substance misuse service, where we assessed all quality statements.

Turning Point Leicester City Substance Misuse provides community-based support to adults and young people under 18 experiencing difficulties with drug or alcohol use. The service operates at this hub only but delivers care across outreach locations across the city, including client homes where required. The service operates 5 days per week and 1 evening per week. It also operates on Saturday mornings.

Mental Capacity Act Compliance Summary

The service had 98% training compliance for the Mental Capacity Act, and there was evidence that capacity was assessed at first contact. Staff were able to reference that they had received training, but they did not regularly revisit capacity in recorded recovery worker sessions. However, there was one good example of capacity being explored for a pregnant client with a burn.

Updated 16 January 2019