Autism Care Community Services (Lincolnshire)

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

People’s needs were assessed when they started to use the service and regularly reviewed. Assessments took account of people’s diverse needs and their individual preferences, including communication and sensory needs. Support plans reflected people’s assessed needs and were updated when anything changed for the person.

Staff received bespoke training to support people’s assessed needs and had access to professional support systems where needed.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

Staff demonstrated a clear understanding of the Mental Capacity Act 2005 and applied this when supporting people. Mental capacity assessments were in place for specific decision making. Where people were not able to make certain decisions, best interest decisions were made with those who were important in people’s lives.

Staff supported people to use their own methods of communication such as signing or objects of reference to understand and make decisions. Staff also understood when people were best able to make their own decisions and choices, such as recognising when certain times of day supported clearer thinking and engagement.