Renew Skin & Health Clinic Limited Ltd

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Well-led – We looked for evidence that service leadership, management and governance assured high-quality, person-centred care. We checked that leaders proactively supported staff.

This key question has been rated requires improvement. This meant there were some shortfalls in governance systems and leaders did not have oversight of all processes.

Following the inspection on 19 February 2025 of the adults surgery service, the service was in breach of legal regulation in relation to the governance of the service.

We have not awarded this service a score for Well-led.

Find out about when we will not publish a key question score and what we look at when we assess Well-led.

The service did not have a formal strategy to support the vision for the service.

Please refer to the previous inspection report published June 2025.

Leaders did not always have the skills, knowledge, and experience to lead effectively.

Please refer to the previous inspection report published June 2025.

The service fostered a positive culture where people felt they could speak up and their voice would be heard. However, there was not a formal process for staff to use a speaking up service at the time of our inspection.

Please refer to the previous inspection report published June 2025.

The service valued diversity in their workforce. Staff worked towards an inclusive and fair culture by improving equality and equity for people who worked for them.

Please refer to the previous inspection report published June 2025.

The service did not always have appropriate systems of accountability or good governance. Staff did not always act on the best information about risk. However, staff had clearly defined roles and responsibilities.

The structures, processes and systems of governance were not always effective to support improvement and the safe delivery of the service. There was an informal and limited governance structure.

Please refer to the previous inspection report published June 2025.

The service focused on continuous learning, and staff encouraged creative ways of improving quality of life for people.

Please refer to the previous inspection report published June 2025.

The service focused on continuous learning, and staff encouraged creative ways of improving quality of life for people.

Please refer to the previous inspection report published June 2025.