North Ormesby Dialysis Unit

This is the first assessment for this Quality statement for this unit. This key question has been rated good. 

We assessed 7 quality statements from this key question. Service users were always at the centre of how care was planned and delivered. Health and care needs of service users were understood, and they were actively involved in planning care that met these needs. Service users could access care in ways that met their personal circumstances and protected equality characteristics.