North Ormesby Dialysis Unit

This is the first assessment of this key question for this unit. This key question has been rated good.

We assessed 6 quality statements for this key question.

Service users had the best possible outcomes because their needs were assessed. We checked that service users care, support and treatment reflected these needs and any protected equality characteristics, ensuring service users were at the centre of their care. Leaders instilled a culture of improvement, where understanding current outcomes and exploring best practice was part of their everyday work.