- Care home
Archived: Oakwood Hall
Assessment report published 1 June 2025
Contents
Ratings
Our view of the service
This assessment commenced on 29 April 2025 and was completed on 6 May 2025. Oakwood Hall is a purpose-built residential service which provides support for people with complex mental health needs who are often excluded from other services. Placements are for 5 years, with the aim of supporting people to live back in the community. Oakwood Hall can accommodate up to 12 people, which includes one respite bed. At the time of our inspection there were 10 people living at the home and one person using respite care.
There was a positive culture and atmosphere. Oakwood Hall had a large back garden, and people used this.
Staff were kind and caring and keen to promote people’s independence. Support plans were person centred. Risk assessments were in place and regularly reviewed.
Staff recruitment processes ensured staff were suitable for their roles and supported people safely. Staff had a good understanding of safeguarding processes and respected people’s wishes. Training was in place for staff to ensure they were able to support people according to their individual needs.
People's experience of this service
When gathering people’s views, we spoke with 3 people and reviewed minutes of meetings.
People told us they felt safe and spoke positively about the quality of care. They felt staff were kind.
People told us there were enough staff to support them. People told us they felt listened to. People told us, "Staff are approachable and nice to us they are kind and help us the support is great couldn't ask for better staff to support me" and "Staff are approachable and listen to me if I have got anything to say.”